USCCD's Core Competency is in providing end to end solutions for Call Centres and BPOs. USCCD has tie ups with World's leading Brands, Technology Companies and National & Global Distributors of IT and Convergence products.

We believe our success lies in a unique concept of offering the widest range of products and services. Our customers get the advantage of our scale, and operational efficiency while we ensure the all important personal attention to build long lasting relationships.

At USCCD, we understand the importance of deliverables coupled with demanding timelines of Call Centres and BPOs to ensure overall efficiency and profitability. We draw expertise from within and from Global leaders to optimize technology investment and minimize obsolescence though our proactive approach of comprehensive solutions and products, which include:

• ACD software applications
• ACDs
• ACDs - PC-Based (and other non-traditional)
• Autodialers - Predictive & Preview
• Call accounting
• Call center simulators
• Computer telephony middleware
• Customer relationship management software
• Data warehousing
• Database marketing
• Headsets, Interactive fax
• Internet/call center products
• IP telephony
• IVR
• Monitoring & call recording
• Music & messages on hold
• Networking - Active & Passive Components
• PBXs Power protection
• Reader boards
• Sales automation software
• Speech & voice recognition
• Systems integration
• Telemarketing software
• Telecom Services i.e. Toll-free, Long distance, Private Circuits
• Telecom Switches, Telephone Instruments
• Transaction processing systems
• Voice boards
• Voice processing systems & applications
• Workforce management software