USCCD's expertise is in providing end-to-end solutions for Call Centers and BPOs. Our core competency lies in voice and data network infrastructure - from assessment & design to integration, deployment, ongoing management, maintenance & security of the system. We provide advanced consulting, design, installation and configuration of customers' networks. We deliver highly advanced services, case tracking capabilities and onsite support.

we deal with such as networking infrastructure, security solutions, consulting services, HR services, Managed services etc

• Voice Solutions:
Multimedia Contact Centers, Voice Networks (IP and TDM Telephony),Unified Messaging Solutions and IVR.

• Data Solutions:
LAN, WAN, MAN Solutions, MPLS / Core Routing / Switching Solutions, Security, Storage.

• Converged Solutions:
Hybrid Solutions involving LAN, WAN, Voice & Data, VoIP.

• Infrastructure Solutions:
Design, Integration, and Management of Voice, Data & Video solutions comprising enterprise LAN, WAN and MAN, TDM & IP Telephony, IP VPN, Wireless LAN, and Web Conferencing.

• MPLS-based Networks:
Multiprotocol Label Switching (MPLS) is rapidly emerging as a core technology for next-generation IP networks. MPLS is being rapidly deployed in ISP networks to provide VPN based solutions. MPLS-based VPNs provide the flexible connectivity and scalability of IP with security of MPLS VPNs. CNC has pool of experts in designing and implementing MPLS based networks.

• Voice over IP (VoIP) and Multimedia:
CNC has expertise to implement Cisco AVVID Multimedia and Voice networks from a design, architecture and development perspective.   It includes Audio/Video streaming technologies, VoD (Video on Demand) implementations, MPEG over ATM/SONET or DOCSIS..

• Advanced Networking Technologies:
VP, IPsec, SSL, SSH, Tunneling, Internetworking, ATM, Frame-Relay and Network Management. Security technologies include Firewall and intrusion detection systems (sonic firewall, check point, CISCO PIX).

 • Managed Services:
Managed Infrastructure / Project Management & I.T. Security Services.

 • Consultancy Services:
Contact Centre Practice, Networks and Security Audits, Network Design, Deployment & Installation Services.

• Service Provider Network Consulting Services::
USCCD has developed services for various providers. USCCD service development team has expertise in testing and deploying software releases for core backbone switches and routers. USCCD has also implemented ATM, Frame-Relay and MPLS solutions over optical infrastructure using Cisco MGX/BPX series of ATM switches and Cisco GSR routers. CNC has developed solutions for Gigabit Ethernet services.

• Maintenance Services:
Network Maintenance / Facility Management Services / Third Party Maintenance 24x7 (According to the need of the environment) /Remote Services, Anti Virus Services.

• Other Services:
Enterprise Networking, IP Multicasting and deployment, Network Security, Voice Over IP (VoIP) and Multimedia, MPLS-Based Network, SSL/IPsec based VPN Design and Deployment, Wireless Technologies, Infrastructure Development, Services Provider Networking Consulting.